Take Your Diagnostic Skills To The Next Level!

Master a bulletproof method for solving vehicle faults faster and easier than ever before. With clear, step-by-step guidance, this course equips technicians with the skills and confidence needed to take on even the most difficult diagnostic challenges, so you can save time and get it right the first time.
€27
One-Time Payment
24 / 7
Online Access
5 / 5
Feedback Scores

ONLINE DIAGNOSTIC TRAINING SERIES

Strategy Based Diagnostics

Stop struggling with diagnostics! This comprehensive training module will guide you through each of the 7 essential steps required to diagnose any vehicle fault effectively. By participating in this module, you will gain valuable insights into how to diagnose and repair vehicle faults. You will be learn the skills needed to conduct customer interviews, utilise diagnostic tools, execute precise repairs, and verify post-repair results accurately. Through this training, you will not only enhance your technical expertise but also acquire the knowledge and techniques necessary to elevate your customer satisfaction levels, prioritise vehicle safety, and reduce the likelihood of any future comebacks. Join us on this training course to sharpen your diagnostic abilities and deliver top-notch service with the right diagnosis first time!
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COURSE DESCRIPTION

Learning Objectives & Outcomes

Upon completing this course, participants will gain a deep understanding of automotive fault finding, equipping them with the knowledge and skills to excel in the field. You will master the art of conducting effective customer interviews, systematically diagnosing vehicle faults, and using advanced diagnostic tools and techniques. Participants will become proficient in identifying fault sources, performing precise repairs, and verifying the effectiveness of their solutions. With the ability to reduce diagnostic errors and prevent comebacks, you will be prepared to enhance customer satisfaction, safety, and reduce comebacks!
  • Proficient customer interviews and communication.
  • Systematic and efficient fault diagnosis.
  • Skillful use of diagnostic tools and equipment.
  • Advanced testing and diagnostics for various systems.
  • Methodical fault resolution and post-repair verification.
  • Enhanced customer satisfaction and professionalism.

Course Contents

Introduction

  Introduce Yourself

Downloads

  Customer Interview
  Diagnostic Workbook
  Quick Reference Guide

Strategy Based Diagnostics

Introduction
  Welcome

Step 1 - Customer Interview
  Why The Customer Interview Matters
  Conducting The Customer Interview

Step 2 -Verify
  Initial Inspection And Visual Examinations
  Genchi Genbutsu
  Identifying Common Symptoms of Automotive Faults
  Conducting A Preliminary Test Drive

Step 3 - Research
  The Importance of Technical Manuals and Databases
  Using Online Resources and Forums
  How To Create a List Of Potential Causes
  Recognizing Patterns and Common Issues

Step 4 - Analyse
  The Role of Evidence Analysis
  Analysing Data and Information Collected
  Prioritising Potential Causes
  Step-By-Step Approach To Evidence Analysis

Step 5 - Test
  Diagnostic Tools and Equipment
  The Significance of Systematic Component Testing
  How To Perform Systematic Component Tests

Step 6 - Repair
  The Importance of Precise and Effective Repairs
  Applying Best Practices in Repair
  Providing Clear and Comprehensive Documentation

Step 7 - Post-Repair
  Importance of Post-repair verification
  Effective Post-repair techniques
  Common Post-repair Tests
  Documentation and Customer Communication

Feedback

  Course Feedback

Certificate

  Certificate Of Completion

Certification Included

  • Generate Your Own Certificate

    After successful completion of each training lesson, and passing the assessment, you will be able to download your certificate to show off your new skills!

  • Share Directly To Social Media

    Did you know it's possible to share this directly to your LinkedIn, Instragram, or Facebook page? As well as downloading a printable certificate, you can choose to post your certificate straight to your social media directly from the course player!
Testimonials

What Our Learners Say

I'd highly recommend this training course to anyone looking to improve their diagnostic skills. The content was really clear and easy to follow and I was able to speak directly with the trainer to help clear up some stuff.

Having always struggled with diagnosing fault in cars. I took the chance and purchased the diagnostics training course. The method used and explained is really easy to follow and definitely works if you stick to it. Even if the fault is in something you aren't familiar with.

INSTRUCTOR BIO

About Your Trainer

Steve McConnell

Technical Trainer
Steve McConnell is a distinguished Toyota Master Technician renowned for his unparalleled expertise accumulated over a many years of hands on experience. With a comprehensive background in diagnostic-level work, Steve possesses a deep understanding of high-voltage Hybrid and EV, electrical systems, and a wide array of automotive components. His track record showcases a consistent ability to tackle challenging problems effectively, earning him a reputation as a go-to professional for resolving complex issues in automotive diagnostics and repair.

Satisfaction Guaranteed

At Volt Automotive Training we want to help you be the best technician possible. If your not totally satisfied with our training, reach out to us within 7 days for a no questions asked refund. We'll even let you keep access to the content.

QUESTIONS & ANSWERS

Frequently Asked Questions

We've put together a list of the most frequently asked questions by our students.

How do I sign up?

As soon as you join, you will be automatically enrolled in our Learning Management System. If for any reason you are unable to log into your account, please contact our support team via email.

How do I access my course?

After purchase, you can access and launch any of your training courses directly from the user dashboard.

Can I contact other learners?

You can message and network with other learners participating in your course, and we encourage you to do so, so you can support one another during your learning process.

How long do I have access for?

We understand both for taking the time to complete the content, and referring back to it in the future. For this reason access is granted for life upon purchase.
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